Taxation & Billing

1. Our tax identity

Please quote your own GSTIN at the time of purchase. We cannot add or amend a GSTIN on an invoice once the return for that period has been filed.

2. GST for customers in India

• Subscriptions are a supply of services and attract GST at 18% unless the law provides otherwise.
• Place of supply is the location of the recipient, determined from the GSTIN or billing address you give us.
• We are registered in West Bengal (GST state code 19). Supplies within West Bengal carry CGST + SGST; supplies to any other state carry IGST.
• Registered businesses can claim input tax credit on our invoices, provided your GSTIN is correct and the invoice appears in your GSTR-2B.
• Prices quoted on our pricing page are exclusive of GST unless explicitly stated otherwise.

3. TDS on payments to us

If you are required to deduct tax at source, deduct at the applicable rate and pay the net amount, but note:

• TDS is deducted on the taxable value, not on the GST component.
• Please share the TDS certificate (Form 16A) within the statutory timeline so we can reconcile it against our 26AS.
• Any short payment without a matching certificate remains a receivable and may affect service continuity.

4. Customers outside India

• Supply of our services to a recipient outside India, paid for in convertible foreign exchange, is treated as an export of services and is zero-rated under GST. No Indian GST is charged on those invoices.
• You may be liable to account for VAT, GST or sales tax in your own jurisdiction under reverse charge. That obligation sits with you.
• Where a Double Taxation Avoidance Agreement (DTAA) applies, we can provide a Tax Residency Certificate and Form 10F on request so you can apply the treaty rate on any withholding.
• For US customers, we can provide a completed W-8BEN-E.

5. Invoicing

• Invoices are issued electronically to the billing contact on the account, at the start of each billing period.
• Every invoice carries our GSTIN, your GSTIN (if provided), the SAC code, the taxable value, the tax breakup and the invoice number.
• Annual plans are invoiced in full at the start of the term unless agreed otherwise in an order form.
• Payment terms are as stated on the invoice. Default is due on receipt.

6. Corrections and credit notes

• Raise invoice discrepancies within 7 days of the invoice date so we can correct them within the same tax period.
• Corrections after a return has been filed are handled through a credit note in a later period, which may delay your input tax credit.
• Refunds, where applicable, follow our Refund & Cancellation Policy and are issued net of any tax already remitted to the authorities.

7. How to pay us

Customers in India — pay by UPI, net banking, credit or debit card through the Razorpay payment link on your invoice, or by NEFT / RTGS / IMPS to our current account.

Customers outside India — pay by international card through Razorpay, or by SWIFT wire in convertible foreign exchange. Our IEC is registered for the export of services, so these invoices are raised as zero-rated exports.

We do not publish our account number. Full remittance details are printed on your invoice. If you need them separately, request them from info@tecosys.in — and please verify any change of bank details by phone before transferring, as invoice-redirection fraud is common.

8. Requesting tax documents

Write to info@tecosys.in for any of the following:

• duplicate or reissued invoices;
• GST certificate or GSTIN confirmation;
• Tax Residency Certificate and Form 10F;
• W-8BEN-E;
• annual statement of payments made.